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Google Chrome and Mozilla Firefox are free browsers and are available for all major operating systems. Try using a different web browser to verify that the issue is not browser related.

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If you still cannot access your extender, reset your browser and try again.įor more information, see How to clear the cache and browsing history on popular browsers.

In your web browser’s address bar, enter the extender's default IP address: 192.168.1.250.

If it is not lit, unplug both ends of the Ethernet cable that is connecting your range extender to your device and plug it in again.

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If your NETGEAR wireless range extender has a PC to Extender LED or a Device to Extender LED, make sure that it is lit.

If the extender is receiving power, the power LED lights.

Make sure that the NETGEAR wireless range extender is plugged into a power source.

Bring your range extender into the same room as your wireless router.Īfter setup is complete and you have a working connection to the wireless router, you can move the extender to its intended location.

If you are not sure whether you typed the correct address, close your browser tab or window and click this link to access the correct website. NETGEAR also provides 90 days of complimentary live chat and phone support following purchase from an authorized NETGEAR reseller. NETGEAR will never request money to allow you to use a NETGEAR product that you purchased.

A mistyped web address might take you to a fraudulent third-party website that attempts to steal your login credentials or asks you to pay money to access your range extender. If you see something other than one of the screens or messages above, make sure that you entered the correct web address in your web browser. Google Chrome can’t display the webpage because your computer isn’t connected to the Internet.” Google Chrome. “Unable to connect to the Internet.“Page cannot be displayed” or “You are not connected to a network.” If your computer is not connected to the Internet, you might see one of the following error messages: When you try to visit on a computer that is not connected to your NETGEAR range extender, you see the following error screen: When you visit on a computer that is connected to your NETGEAR range extender, you see this screen: Your computer must be either physically connected by Ethernet or wirelessly connected to your NETGEAR range extender to access this web address.

It is a local web address used to open the settings (genie or Smart Wizard) of a NETGEAR wireless range extender. This can occur because is not a regular Internet website. When you try to access the website to set up your wireless extender, you might receive an error message or be unable to connect to the site.